MWA – MEA forgeIT cooperation under Thailand 4.0 policy to deliver more efficient services

 Mr. Prinya Yamasamit, Governor of the Metropolitan Waterworks Authority (MWA) and Mr. ChaiyongPuapongsakorn, Governor of the Metropolitan Electricity Authority (MEA), jointly signed a memorandum of agreement (MOA) on exchange of information and technology between the two agencies. The signing ceremony was held at the Metropolitan Waterworks Authority’s headquarters, Piyarat Room, on April 19, 2018. Both governors jointly mapped out IT development strategies and agreed on exchange of know-how in an effort to provide better public services.

Mr. Prinya explained that the government has implemented a policy to streamline operations under the Thailand 4.0 concept, which has been included in its 20-year national development strategy. The improvements will enable government agencies to provide faster and more convenient services through data integration and strong cooperation among authorities.

“Over the years, MWA and MEA have collaborated in offering Geographic Information System or GIS services to people, such as a 1:1,000 scale map. We are planning to kick off the test of House ID data exchange to facilitate the customer database sharing. It is a good starting point for both agencies to jointly innovate and develop more efficient public services. In the future, people can expect to see water and electricity fees in one bill, get water and electricity meters installed at the same time, and receive news about both agencies simultaneously.” Mr. Chaiyong said MWA and MEA have enjoyed close and strong cooperation for more than 10 years.

We will further expand into electronic services through various channels to bring greater benefit to people in our service areas,” he said. “In the future, we expect to be able to provide people with integrated services through one-stop service centers and totally paperless services. We hope our solid collaboration will offer people better services will serve as a model for other organizations.”